Home Town Collectibles LLC ("Home Town," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, attend our events, visit our retail location, or interact with our Services.

1. Information We Collect

a. Information You Provide

Account information: name, email address, phone number, and password (managed via Clerk authentication)
Payment information: billing address and payment card details (processed and stored by Stripe; we do not store full card numbers)
Vendor information: business name, tax identification details, product types, and business contact information
Event information: RSVPs, ticket purchases, booth reservations, and attendance records
Membership information: subscription tier, billing preferences, and benefit usage
Communications: messages you send to us via email, contact forms, or customer support

b. Information Collected Automatically

Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, features used, timestamps)
Cookies and similar tracking technologies

c. Information from Third Parties

Authentication data from Clerk
Payment transaction data from Stripe
Banking data from Plaid (if you connect a bank account for vendor payouts or financial integration)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions, ticket purchases, and booth reservations
Manage your account and membership subscriptions
Communicate with you about events, promotions, and account updates
Comply with legal obligations, including tax reporting
Detect and prevent fraud, abuse, or security incidents
Analyze usage patterns to improve user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Stripe (payments), Clerk (authentication), Plaid (banking), Resend (email), and UploadThing (file storage) to operate our Services
Legal Compliance: when required by law, court order, or governmental request
Business Transfers: in connection with a merger, acquisition, or sale of assets
With Your Consent: when you direct us to share information with a third party

Vendor business names and general product information may be displayed publicly on event listings and our website.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication via Clerk, and PCI-compliant payment processing via Stripe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services, comply with legal obligations (including tax records as required by the IRS and Texas Comptroller), resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal information
Correct inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, contact us at hometowncardsandcollectibles@gmail.com. We will respond within 45 days of receiving a verifiable request.

7. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. Minors between 13 and 18 may use the Services only with parental consent.

9. Texas Privacy Rights

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have certain rights regarding their personal data, including the right to access, correct, delete, and obtain a copy of their data, as well as the right to opt out of the sale of personal data and targeted advertising. We do not sell personal data. To exercise your rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Home Town Collectibles LLC
Austin, Texas
Email: hometowncardsandcollectibles@gmail.com